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  • Cricket Updates iPhone Unlocking Policy



    Perhaps this was a result of the Whitehouse.gov petition about cell phone unlocking. The current administration basically asked carriers to define a way for their customer to unlock their devices.

    If you have an iPhone, you will be able to request it to be unlocked for international use. This request will be fulfilled by Cricket Customer Care.

    You must meet three requirements:


    • 6 months consecutive use
    • Same account
    • Same phone


    Once you unlock your device, it will remain unlocked for international use unless a software update re-locks it. This only becomes a major issue if you do not an active Cricket customer at that time.

    iPhones sold prior to 6/18/2013 SUPPORT Cricket and International GSM network SIMs including Canada. Other US and Mexico carrier SIMs are BLOCKED by default.

    iPhones sold after 6/18/2013 SUPPORT Cricket's network. Everything else is BLOCKED by default.

    Once you unlock your iPhone it will SUPPORT Cricket's network and all International GSM carriers including Canada and Mexico. It will still have other US Carrier networks BLOCKED.

    Don't bother asking Cricket to unlock it for AT&T, T-mobile, etc in the US. Not going to happen. Think of it from their perspective. You wouldn't do it either. Despite the higher prices, Cricket has paid a lot to get these devices.

    Active customers will not receive support while traveling abroad. Reps will not be able to troubleshoot other SIM cards.

    Supported phones:


    • iPhone 4S
    • iPhone 5
    • iPhone 5C
    • iPhone 5S


    Please feel free to leave comments and concerns below.


    This article was originally published in forum thread: Cricket Updates iPhone Unlocking Policy started by Chris Rodriguez View original post
    Comments 28 Comments
    1. GINDEL's Avatar
      GINDEL -
      I bought my iphone5 from cricket back in 2012. Since then i have been using the gsm slot without any problem. I reset my phone last week now it requires activation. I am currently out of the US and can not activate it. I understand that cricket changed its policy in the middle of 2013 but i bought the phone with old policy. I feel like i am deceived. This is not just. I did not do any unlawful thing when i bought my phone. Please help.
      I bought my iphone 5 from cricket back in 2013. Since then i have been using the gsm slot without any problem. I reset my phone Yesterday.
      now it requires activation. I am currently out of the US and can not activate it(I from israel). I understand that cricket changed its policy in the middle of 2013 but i bought the phone with old policy. I feel like i am deceived. This is not just. I did not do any unlawful thing when i bought my phone. Please help.
      my email:
      itzik.ganon@gmail.com


    1. redwriggler's Avatar
      redwriggler -
      Hello my friendі!
      Sorry for my text, I bad know English language, but I wrote this text without translater helping
      I am from Ukraine.
      On last week I buy iPhone 5 locked on Cricket, imei 990002793033091, activated in USA on 13 september 2013.
      I want use this device with Ukrainian GSM operators, but iPhone say me "Wrong sim-card".
      Specualy proxy sim (R-SIM 9 PRO) don't work.
      Your can help me? I need information for Unlock my device. I buy this device on very big price, seller gived me false information. I not have many mpney for buy new unlocked or neverlocked iPhone.


      I very hope for your help me.
    1. 007vivek007's Avatar
      007vivek007 -
      Hello Admin!

      An Apple iPhone 5S (Locked to Cricket) has been gifted to me by my friend. I'm currently living in India. The phone is having Clean ESN!! It never barred/blocked. I've requested the unlock to Customer Service.

      They have replied this: "
      Hi Vivek,Devices sold by Cricket, including iPhones, are designed to operate on the Cricket network within the United States. Cricket cannot guarantee functionality on any other network, domestically or internationally, nor provide assistance to alter the phone manufacturer’s original design.
      Thanks,

      Jen"

      I'm really very upset. I'm feeling like why he gave this phone to me? Its a serous issue. I'm not asking for an irrelevant thing. I'm legit here. I haven't broken any of their policy. Then why they had been so rude to me?

      Please HELP!!!
    1. yogesh's Avatar
      yogesh -
      Hi Admin,

      Even I have the same case like Vivek.Please tell us how can we unlock our iPhone 5S Internationally..

      Best regards,
      Yogesh
    1. tito12's Avatar
      tito12 -
      Hey Chris,
      Thanks for your post.
      I have the same problem, too bad I didn't know this before updating to IOS 7, anyway I'm now stuck with an unusable 4S (Israel). Can you advise me how to solve this issue in order to fulfill Cricket unlocking terms. I can have the phone sent to a friend in the US, what has to be done then?
    1. djisia402's Avatar
      djisia402 -
      Quote Originally Posted by tito12 View Post
      Hey Chris,
      Thanks for your post.
      I have the same problem, too bad I didn't know this before updating to IOS 7, anyway I'm now stuck with an unusable 4S (Israel). Can you advise me how to solve this issue in order to fulfill Cricket unlocking terms. I can have the phone sent to a friend in the US, what has to be done then?
      according to new policy which starts on Day Alpha with New Cricket phones must be active 4 consecutive months and then you can request to be unlocked.
    1. tito12's Avatar
      tito12 -
      Thanks djisia, if you can be more specific about "active" like if can I have my friend in the US buy a prepaid card and make a call every week or something like that, does Cricket sell prepaid cards?
    1. djisia402's Avatar
      djisia402 -
      Quote Originally Posted by tito12 View Post
      Thanks djisia, if you can be more specific about "active" like if can I have my friend in the US buy a prepaid card and make a call every week or something like that, does Cricket sell prepaid cards?

      phone must be active on New Cricket's network for four consecutive months. It means Your friend needs to activate the phone and pay at least 4 bills before requesting unlock on New Cricket


      P.S. New Cricket is old cricket + AIO which will start operation mid May
    1. tito12's Avatar
      tito12 -
      Thank you very much, will update if there are new developments
    1. nitin_Gupta23's Avatar
      nitin_Gupta23 -
      9900022301frfrfrfrf97301990002230197301frfrf

      ---------- Post added at 01:16 AM ---------- Previous post was at 01:15 AM ----------

      pls unlockin my iphone 5 990002230197301 i was using it since 21/3/2013
      pls unlockin my iphone 5 990002230197301 i was using it since 21/3/2013

      thx for your help
    1. zd4782's Avatar
      zd4782 -
      Go to this website and download the software for unlock of your iPhone 5 once you are sure of its match with the baseband of your iPhone 5
      Do not forget to make a back up copy of the content of your phone at iTunes
      Using USB cable and port, connect the phone with your desktop
      Unzip the files inside the software and place them in a folder by the same name on the desktop
      Click on Start inside the software to initiate the unlocking procedure
      Provide the IMEI number of the phone and other details as asked by the command prompts
      Once you get confirmation, disconnect the phone from computer and reboot
      Check for Cydia on the home screen after restart
      You should see signals of the carrier after inserting the SIM
      If you can make a call, your phone has been unlocked
    1. zd4782's Avatar
      zd4782 -
      Go to this website unlockiphonevip.com/?id=unlockiphone5ace and download the software for unlock of your iPhone 5 once you are sure of its match with the baseband of your iPhone 5
      Do not forget to make a back up copy of the content of your phone at iTunes
      Using USB cable and port, connect the phone with your desktop
      Unzip the files inside the software and place them in a folder by the same name on the desktop
      Click on Start inside the software to initiate the unlocking procedure
      Provide the IMEI number of the phone and other details as asked by the command prompts
      Once you get confirmation, disconnect the phone from computer and reboot
      Check for Cydia on the home screen after restart
      You should see signals of the carrier after inserting the SIM
      If you can make a call, your phone has been unlocked
    1. tito12's Avatar
      tito12 -
      This thread is about Cricket, the company you mentionned doesn't unlock Cricket phones
    1. tito12's Avatar
      tito12 -
      Update:
      My friend in Dallas checked conditions for unlocking, as was published earlier by Djisia, 4 months use at 25 $ per month. He also added the worker there suggested he should just unlock for 50 $ but didn't state who could unlock or where... I'll continue when I get more details
    1. tito12's Avatar
      tito12 -
      Update 2:
      What a disappointment! There was a misunderstanding, it was $50 a month times 5 plus $20 for a sim card, so 270 total, too much !!!
    1. indica's Avatar
      indica -
      new cricket iphone must pay for 5 months for them to unlock. lowest plan is $40/mo. sim card is $10 and activation is $25 if you do not buy the phone from the store. total cost $235

      these are official prices for cricket exclusive premier dealers
    1. Brand Name's Avatar
      Brand Name -
      I have an iphone 5 locked to Cricket. When I chat with Cricket support (cricketwireless.com/support), they said that my phone was on their network in the past and my phone was not being locked by them until now.
      Now, i don’t know why my phone is locked to Cricket when I upgrade my phone to IOS 7.1.1
      Could anyone helps me please!
      Thank you very much!

      ---------- Post added at 03:46 PM ---------- Previous post was at 03:45 PM ----------

      I have an iphone 5 locked to Cricket. When I chat with Cricket support (cricketwireless.com/support), they said that my phone was on their network in the past and my phone was not being locked by them until now.
      Now, i don’t know why my phone is locked to Cricket when I upgrade my phone to IOS 7.1.1
      Could anyone helps me please!
      Thank you very much!
    1. bimlec's Avatar
      bimlec -

      update ios712 sim card
    1. Dj Farhad's Avatar
      Dj Farhad -
      hello
      i have an iphone 5 with ime 990002240847002"i used it with any problem but while updated it from ios 7.0.0 to ios 7.1.1 my iphone locked and show me this message
      iphone activation reuired
      i have no problem when i updated from ios 6 to ios 7 but now i cant use it please help me i need my iphone and i want use it.im living in iran and in my country unavailable apple store for solve my problem"please help me and unlock my iphone i beg your pardon
    1. Vishesh Jeswani's Avatar
      Vishesh Jeswani -
      Hi
      Had one simple question.
      If i updated my iphone5 via OTA Update in India on an exsiting sim card that I've been using it with. Will it get locked?
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