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Results 1 to 9 of 9
  1. #1
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    Angry White Huawei screen of doom (FIXED!)

    My phone (ascend 2) is stuck on the white Huawei screen and will not do anything aside from that. I have to remove the battery to turn it off and it isn't acknowledging the USB cable or even the charger. I have not updated anything, dropped it, got it wet, etc. This morning my alarm went off as scheduled, I dismissed the alarm (didn't even pick the phone up when I did it) and came back and it was on the start up screen. I have tried to reset it by doing the vol + power but it just goes to the white screen and stays again. I also tried to do both vol buttons and power and then all the bottom lights flash and it says installing pack 1/2 but it never gets any progress on it and it has an update failed thing at the bottom. I can't get it to acknowledge the USB so I can't put files onto it, though it seems that's only for people who have done something specific to their phones anyhow. I am beyond frustrated, any help would be greatly appreciated.
    Last edited by Lyndeep; 06-29-2012 at 01:49 PM.

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  3. #2
    Member
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    Cricket Droid's Avatar
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    Ascend, Rom CM7.2


    1 out of 1 members liked this post.

    Have you tried reloading the stock rom, this will restore the phone to the way it came out of the box the day you bought it so you might want see if there's an diffrent way in case you have stuff you don't want to lose
    http://playfuldroidz.com/wiki/index...._back_to_Stock




    Sent from my E4GT using tapatalk 2


  4. #3
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    I haven't because I don't honestly understand how to. I'm not super techy and my friend that is just moved to the other side of the country lol. Do I have to be able to connect it by USB? It won't come on fully so I can't get the computer to recognize it like that. I have the ability to just put the sd card in my comp if that would work.

  5. #4
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    It works again! It tried to kick off twice during the update (I'm pretty sure the battery was dying from me messing with it constantly trying to fix it for 2 days) and after the first update it went to the pink screen of doom that I've read about elsewhere so I just updated it again and it was being screwy still so I updated it AGAIN and after about 5 minutes on the Huawei screen I saw the cricket screen (which also took awhile to load) and it is officially back in the game! I'm so happy, thank you so much for helping me!! It's also worth noting for anyone who may land here from google in the same boat that a lot of my files were still backed up on the sd card. I didn't load them because I don't know what caused my phone to do this and I didn't want to risk it but I was able to pull off everything I really cared about (photos, backed up files to a couple of important for me apps etc) to my comp but I DID still have my back up files saved and supposedly usable on there.

  6. #5
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    Cricket Droid's Avatar
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    Ascend, Rom CM7.2



    Hey that's great to hear, the way that i posted you can use a card reader to transfer the file then use volume down+volume up+power to load the stock files, when i had my ascend 1 i had a 2 gig sd card with the restore file on it just in case and I'm glad that i did because there were a couple times i had an "oh fudge" moment and had to break it out

    Sent from my E4GT using tapatalk 2
    Last edited by Cricket Droid; 06-29-2012 at 03:12 PM.

  7. #6
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    Quote Originally Posted by Lyndeep View Post
    My phone (ascend 2) is stuck on the white Huawei screen and will not do anything aside from that. I have to remove the battery to turn it off and it isn't acknowledging the USB cable or even the charger. I have not updated anything, dropped it, got it wet, etc. This morning my alarm went off as scheduled, I dismissed the alarm (didn't even pick the phone up when I did it) and came back and it was on the start up screen. I have tried to reset it by doing the vol + power but it just goes to the white screen and stays again. I also tried to do both vol buttons and power and then all the bottom lights flash and it says installing pack 1/2 but it never gets any progress on it and it has an update failed thing at the bottom. I can't get it to acknowledge the USB so I can't put files onto it, though it seems that's only for people who have done something specific to their phones anyhow. I am beyond frustrated, any help would be greatly appreciated.
    I am having the same problem and I wanted to know if you downloaded the original pack on the sd card and re inserted it then it started working or what was the deal.... i cant get past the white screen of death

  8. #7
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    1 out of 1 members liked this post.

    I downloaded it to the SD card and just followed the instructions exactly how they were laid out in the link that was originally posted. The first time when it came back on it went a pink screen and froze up so I had to do it a couple more times (my phone was practically dead from trying to fix it so it kept dying on me) but when I got all the way through after the pink screen it worked. BUT it did stay on the white screen awhile after the time that fixed it, I had actually let it start loading and then went downstairs and got my mail, went to restroom, checked on my kid and poured a cup of coffee and when I came in the room I picked it up and was about to reset it and it switched to the cricket screen (which it also stayed on awhile, but not as long as the first) and it's been fine ever since then. Just saying as long as it actually downloads all the way through (it's worth sitting and watching, it shouldn't take more than 5 minutes or so for the actual update) it should come back on after a little bit of time. Also worth noting, the big main corporate cricket store could not for the life of them fix it and told me it was not fixable and I would have to file an insurance claim so trust yourself and work through it, if I can do it I know you can :-)

  9. #8
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    i got it done thanks to all the info i found here.... I aslo want to know how to root my phone but the link i found on other forums has been removed.... can u lead me into the right direction please

  10. #9
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    the program

    Quote Originally Posted by Cricket Droid View Post
    Have you tried reloading the stock rom, this will restore the phone to the way it came out of the box the day you bought it so you might want see if there's an diffrent way in case you have stuff you don't want to lose
    Flash your M865 Ascend II back to Stock - PlayfulDroidz Wiki




    Sent from my E4GT using tapatalk 2
    hello i was looking for a way to fix my problem about the white screen of death on my ascend 2 and i have a question on the program you have to use


 

 

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