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Results 1 to 9 of 9
  1. #1
    Junior Member
    Points: 908, Level: 16
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    Join Date
    May 2013
    Customer Since
    2009
    Location
    Elkhart, IN
    Posts
    7



    account suspended widh $0 valance

    Samsung galaxy 2 4g touch (SPH-D710)
    when i dial a number i get an account suspended message requesting payment an then say the valance is $0

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  3. #2
    Senior Member
    Points: 21,620, Level: 92
    Overall activity: 46.0%
    indica's Avatar
    Reputation
    Reputation 63
    Join Date
    Nov 2011
    Customer Since
    jan 2011
    Location
    chicago, IL
    Posts
    1,317
    Phone
    samsung Chrono



    are you on a pay-go plan? those plans require funds on the account to start services. . i suggest getting a hold of customer care call 611 from your phone, or 1800cricket from a non-cricket phone.

  4. #3
    Junior Member
    Points: 908, Level: 16
    Overall activity: 0%

    Reputation
    Reputation 10
    Join Date
    May 2013
    Customer Since
    2009
    Location
    Elkhart, IN
    Posts
    7



    Quote Originally Posted by indica View Post
    are you on a pay-go plan? those plans require funds on the account to start services. . i suggest getting a hold of customer care call 611 from your phone, or 1800cricket from a non-cricket phone.
    I am on a monthly plan, 611 costumer service sen my to the local store fore re-flash.
    my local store do not flash phones
    this phone work fine for 6 mounts the account was suspend fore 1 wick and i pay the balance and the service never come back
    text an internet work

  5. #4
    Gold Member
    Points: 17,941, Level: 85
    Overall activity: 99.2%

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    Reputation 94
    Join Date
    Sep 2011
    Posts
    975



    Have them enter $1 payment in the account and see if that forces the computers to behave.

    sent from your mama's house.

  6. #5
    Junior Member
    Points: 908, Level: 16
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    May 2013
    Customer Since
    2009
    Location
    Elkhart, IN
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    Do not work

  7. #6
    Senior Member
    Points: 21,620, Level: 92
    Overall activity: 46.0%
    indica's Avatar
    Reputation
    Reputation 63
    Join Date
    Nov 2011
    Customer Since
    jan 2011
    Location
    chicago, IL
    Posts
    1,317
    Phone
    samsung Chrono



    try a different PRL and make sure the SID is set correctly?

  8. #7
    Junior Member
    Points: 908, Level: 16
    Overall activity: 0%

    Reputation
    Reputation 10
    Join Date
    May 2013
    Customer Since
    2009
    Location
    Elkhart, IN
    Posts
    7



    SID is set correctly try a different PRL do not work

  9. #8
    Senior Member
    Points: 21,620, Level: 92
    Overall activity: 46.0%
    indica's Avatar
    Reputation
    Reputation 63
    Join Date
    Nov 2011
    Customer Since
    jan 2011
    Location
    chicago, IL
    Posts
    1,317
    Phone
    samsung Chrono



    issue was fixed i hope, all it needed apparently was to put him on the new 'double data' plans. this has happened a couple times and we have to turn the account on and off, or swap out the ESNs a few times for the system to stop messing up.

  10. #9
    Junior Member
    Points: 908, Level: 16
    Overall activity: 0%

    Reputation
    Reputation 10
    Join Date
    May 2013
    Customer Since
    2009
    Location
    Elkhart, IN
    Posts
    7



    It happen again I pay on Friday an the service never come back, same phone

 

 

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