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  1. #1
    Jumpmaster
    Points: 2,456,084, Level: 100
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    Chris Rodriguez's Avatar
    Reputation
    Reputation 456
    Join Date
    Oct 2010
    Customer Since
    Sept 2010
    Location
    Des Moines, IA
    Posts
    4,421
    Phone
    Note 3 / Galaxy S5



    Hotmail.com Routing E-mails to Spam

    We have contacted Microsoft about their SmartScreen filter again.

    In the meantime:

    How to Make Sure Hotmail Doesn't Ban Important Mail as Junk

    By
    Heinz Tschabitscher


    , About.com Guide

    Make Sure Windows Live Hotmail Doesn't Ban Important Mail as Junk

    To prevent Hotmail from banning important messages as spam:



    • Select Options | More Options... from the Windows Live Hotmail toolbar (or just Options if you use Windows Live Hotmail classic).
    • Follow the Safe and blocked senders link under Junk e-mail.
    • Click Safe senders.
    • Type the email address or domain you want to put on the Safe senders list in the Sender or domain to mark as safe: entry field.
      • To whitelist all About newsletters, for example, type "about.com".

    • Click Add to list >>.


    If you have subscribed to mailing lists,
    make sure their messages get through, too


    .
    You can also have Windows Live Hotmail
    accept only mail from known senders


    .

    SOURCE:
    How to Make Sure Windows Live Hotmail Doesn't Ban Important Mail as Junk - About Email










    Please check the forum and post there before PMing me. I have over 674 unread PMs due to the fact that they are issues which should have been addressed here.

    If you need to buy something from (Ebay), please use this LINK every time and support the forum!

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  3. #2
    Jumpmaster
    Points: 2,456,084, Level: 100
    Overall activity: 0%
    Chris Rodriguez's Avatar
    Reputation
    Reputation 456
    Join Date
    Oct 2010
    Customer Since
    Sept 2010
    Location
    Des Moines, IA
    Posts
    4,421
    Phone
    Note 3 / Galaxy S5



    UPDATE:

    Hello Chris,

    My name is *Name* and I am with the Customer and Partner Advocacy Team at Microsoft. I have received your support request regarding your domain's emails. I understand that for Hotmail users, your emails are automatically sent to their SPAM folders.

    To address this issue, I have engaged our Windows Live ID Escalations team and a member of that team will contact you within 2 business days.

    Feel free to let me know if you have any questions. You can reach me by "replying all" to this mail.

    Regards,
    *NAME*

    Advocacy Specialist
    Customer and Partner Advocacy Team – North America
    VOLT @ Microsoft Corporation
    I think this is a third party team. Anyways pretty sure they are the ones that got our problem resolved in the past. Glad to hear back form them.
    Please check the forum and post there before PMing me. I have over 674 unread PMs due to the fact that they are issues which should have been addressed here.

    If you need to buy something from (Ebay), please use this LINK every time and support the forum!

 

 

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