Trying to zero spc/msl

using qpst dfs and it does not stay. so cant' even ota cause spc is not set to zero.

it doesn't appear to stay when i read from the software it says changes are made to the mdn etc..

but when i read phone information under settings on the phone it says nothings changed but the prl and sid number. on the phone it says it says the old number still.

2.7 cdma ws on a friends pc. I have access to it if it helps me.

my full version of cdam workshop is not accessible because my hardware changed and i have not been able to retrieve the email information i used to setup the purchase.