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  1. #1
    Points: 2,456,084, Level: 100
    Overall activity: 0%
    Chris Rodriguez's Avatar
    Reputation 456
    Join Date
    Oct 2010
    Customer Since
    Sept 2010
    Des Moines, IA
    Note 3 / Galaxy S5

    1 out of 1 members liked this post.

    How to Reset the HTC One V (Cricket Wireless)

    Directly from HTC. Hard resetting is pretty easy these days with Android based devices, but we'll still post for some good Google love.

    Resetting HTC One V

    If youíre passing HTC One V on to someone else or HTC One V has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset).
    Warning: Factory reset will permanently delete all your data and customized settings, and will remove any applications youíve downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.

    Performing a factory reset from settings

    • Slide the Notifications panel open, and then tap .
    • Tap Storage > Factory data reset.
    • Tap Reset phone, and then tap Erase everything.

    Performing a factory reset using hardware buttons

    If you canít turn HTC One V on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One V.

    • Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
    • Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
    • Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.

    Please check the forum and post there before PMing me. I have over 674 unread PMs due to the fact that they are issues which should have been addressed here.

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  3. #2
    Points: 1,697, Level: 23
    Overall activity: 9.0%
    jj9320tsi's Avatar
    Reputation 13
    Join Date
    Apr 2011
    Customer Since
    Chicago, IL
    Galaxy S 3

    I had an issue after 6 days owning the phone where the battery wouldn't charge over 78% overnight while powered off. Refusing to deal with cricket tech support continuously saying pull the battery while the phone is powered on(impossible) I called HTC directly and found out the soft reset instructions to do the same function.

    Start with phone powered on, press and hold power button for 2 minutes (REGARDLESS OF WHAT SCREEN SHOWS) then tap power button to turn bk on. YOU MUST HOLD BUTTON FOR THE ENTIRE 2 MINUTES.

    After doing this my battery % reset to about 92%. Further instructions given was to NOT let it die but charge it when you get a low battery warning.



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