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Thread: Battery issues

  1. #1
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    Battery issues

    Has anyone had issues with the HTC One V battery not fully charging or discharging?

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    Mine is always in charging mode when plugged. Never goes over 81% and the charge light is always red. I'm currently waiting for the battery to fully discharge so I can do a full charge cycle and see if it'll fix it.

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    I've tryed tha also don't seem to work that well. it does seem to last at least a day and half with a 80% charge

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    Now it only charges to 72%. Strange.

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    I would take it back to where you bought it, or contact HTC for warranty

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    1 out of 1 members liked this post.

    Cricket knows about the issue. They ask customers to just power cycle the phone. If that does not help, then just take it to the store. Again, many people are having this issue.
    If we knew what it was we were doing, it would not be called research, would it?

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    I tried to power cycle the phone yesterday and it didn't worked.

    I just disabled "Fast boot" (Settings->Power) and then did a power cycle.
    That fixed it for me.

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    i tryed disabling the fast boot and did the same thing, and it seems to be working up to 99% so that must be the problem

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    Great job, vinsbg
    If we knew what it was we were doing, it would not be called research, would it?

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    Unfortunatelly the problem came back. Another power cycle and its fixed again. Looks like a software bug. I hope they release an update soon.

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    soon as i did the fast boot my battery has been going fully charged, just have to let the battery drain down to under 10% before you put it on the charger

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    Per email from Cricket corporate today:

    Although the battery is fully charged, the battery icon display on the home screen and battery charge percentage in Settings>Power>Battery Use shows a lower level/percentage of charge and causes the customer to believe that the battery cannot be completely charged.



    The condition can be overcome by doing a HW reset on the handset. This can be completed by pressing and holding the power button on top of the device for approximately 20 seconds while the handset is powered up.

    The Phone options screen which shows Power off, Airplane mode, and Restart will appear during the process but the user must ignore the pop-up screen and continue to hold the power “hard key”. A second pop-up screen will appear indicating “To restart your phone continue to press and hold the power button for X seconds”.

    When the countdown timer on the display completes, the device will power cycle and the battery display should be corrected going forward.

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    this worked tryed it this morning and it went straight up to 100%

    Quote Originally Posted by ArkieKDealer View Post
    Per email from Cricket corporate today:

    Although the battery is fully charged, the battery icon display on the home screen and battery charge percentage in Settings>Power>Battery Use shows a lower level/percentage of charge and causes the customer to believe that the battery cannot be completely charged.


    The condition can be overcome by doing a HW reset on the handset. This can be completed by pressing and holding the power button on top of the device for approximately 20 seconds while the handset is powered up.

    The Phone options screen which shows Power off, Airplane mode, and Restart will appear during the process but the user must ignore the pop-up screen and continue to hold the power “hard key”. A second pop-up screen will appear indicating “To restart your phone continue to press and hold the power button for X seconds”.

    When the countdown timer on the display completes, the device will power cycle and the battery display should be corrected going forward.

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    Quote Originally Posted by ArkieKDealer View Post
    Per email from Cricket corporate today:

    Although the battery is fully charged, the battery icon display on the home screen and battery charge percentage in Settings>Power>Battery Use shows a lower level/percentage of charge and causes the customer to believe that the battery cannot be completely charged.



    The condition can be overcome by doing a HW reset on the handset. This can be completed by pressing and holding the power button on top of the device for approximately 20 seconds while the handset is powered up.

    The Phone options screen which shows Power off, Airplane mode, and Restart will appear during the process but the user must ignore the pop-up screen and continue to hold the power “hard key”. A second pop-up screen will appear indicating “To restart your phone continue to press and hold the power button for X seconds”.

    When the countdown timer on the display completes, the device will power cycle and the battery display should be corrected going forward.
    Got the same email. Dumb question though: Does it do a hard reset when performing this key sequence where you have to restore the phone or is this the proverbial "Battery Pull"?
    Last edited by short6in; 09-25-2012 at 01:27 PM. Reason: Removed Double Post
    *Only PM me when asked. Please post to the forum first as you and the many members here will benefit from the conversation!"

    Been fixing, flashing, and activating Cricket phones since 2004.

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    I just posted "battery pull" instructions I received from HTC directly in the reset thread. Hope it helps

 

 
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