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Results 1 to 4 of 4
  1. #1
    Member
    Points: 10,753, Level: 68
    Overall activity: 0%
    cricKetPimp's Avatar
    Reputation
    Reputation 31
    Join Date
    Jun 2012
    Customer Since
    05/30/08
    Location
    ThE MoOn
    Posts
    122
    Phone
    Samsung Note 2



    Will Samsung make JellyBean 4.1 4.2 for cricket.

    Chat with Samsung Rep.

    Lisa: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
    Visitor: Good evening Lisa. I just have a quick question. I wantto know if Samsung will be releasing Google OS Jelly Bean 4.1 or 4.2 for Samsung Galaxy S III for Cricket Wireless ?
    Lisa: Good Evening!
    Lisa: I will be glad to assist you with the information regarding the release of updates on the phone.
    Visitor: Thank you
    Lisa: You are welcome.
    Lisa: I have checked with the available information from our end.
    Lisa: Currently, this mobile device operates on Android™ version 4.0.4, Ice Cream Sandwich. Jelly Bean update is not yet updated on the phone.
    Lisa: Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by your service provider.
    Lisa: As we are in chat support, troubleshoot technical issues related to Samsung mobile devices, we do not have information about future updates and softwares release date.
    Lisa: Please accept my sincere apologies, I would have surely helped you if I had the information regarding the release of updates.
    Lisa: I may not be of much help for you in this chat. However, I would like to ask if there is anything else I can assist you?
    Visitor: You have been very helpful. Thank You so much
    Lisa: You are welcome.
    Visitor: thats the only question i had thank you
    Lisa: We suggest you download the free interactive "User's Digest" to learn how to enjoy all the amazing features in your Samsung GALAXY S III.
    Lisa: The User's Digest has easy to following instructions and videos* that guide you on how to set up and use your GALAXY S III. You can download the same from the following location. Kindly note that an internet connection is required to view video content.
    Lisa:
    :void(0);" target="_blank">https://play.google.com/store/apps/details?id=kr.co.samsung.galaxys3



    Lisa: Is there anything else that I can assist you with?
    Visitor: that was all
    Visitor: thanks
    Lisa: You are welcome.
    Lisa: If you require any further information, please feel free to contact us. We'll be glad to assist you. We will be available 24/7.
    Lisa: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!



    I did not get no where with this chat...... Except for the User's Digest


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  3. #2
    Gold Member
    Points: 17,941, Level: 85
    Overall activity: 99.2%

    Reputation
    Reputation 94
    Join Date
    Sep 2011
    Posts
    975



    I think Lisa is a computer program. She starts off saying "thank you for contacting technical support" and ends up saying "she can trouble shoot technical issues" ...lame.

    Sent from my rotary phone.

    ---------- Post added at 07:18 AM ---------- Previous post was at 07:17 AM ----------

    ....can't

    Sent from my rotary phone.

  4. #3
    Senior Member
    Points: 3,573, Level: 37
    Overall activity: 18.0%
    sonasam300's Avatar
    Reputation
    Reputation 17
    Join Date
    Mar 2012
    Customer Since
    mar 2006
    Location
    madera ca
    Posts
    488
    Phone
    sg3



    Cricket hasn't learned from the mercury. What a shame. Good phone no support.

  5. #4
    Senior Member
    Points: 4,194, Level: 41
    Overall activity: 100.0%
    RoWilJr's Avatar
    Reputation
    Reputation 27
    Join Date
    Apr 2011
    Location
    Where you wanna be
    Posts
    650
    Phone
    Samsung Galaxy S3



    Root and flash a ROM...not an official update but you still get 4.1/4.2 goodness

    sent from a Galaxy SIII near you

 

 

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