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Results 1 to 7 of 7
  1. #1
    Member
    Points: 802, Level: 15
    Overall activity: 3.0%
    Cricket User's Avatar
    Reputation
    Reputation 10
    Join Date
    Jul 2011
    Posts
    50
    Phone
    original Ascend



    Texts and calls not working

    Hi, I'm having a problem with my phone since early this morning. I cannot make any calls or send any texts. I also cant receive any either. I did a factory reset on the phone and that didn't help. I can use data I think. I have the first ascend if that helps. My phone says that I have a pretty good signal, so I don't know what the problem is. If anybody could help, I'd appreciate it!! Thanks!

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  3. #2
    Junior Member
    Points: 1,160, Level: 18
    Overall activity: 0%

    Reputation
    Reputation 10
    Join Date
    Apr 2012
    Location
    Chicago
    Posts
    28



    Maybe they changed the ESN on your account, you'd have to call cricket or go to a store nearby to check. Are you sure you are getting data?

  4. #3
    Member
    Points: 802, Level: 15
    Overall activity: 3.0%
    Cricket User's Avatar
    Reputation
    Reputation 10
    Join Date
    Jul 2011
    Posts
    50
    Phone
    original Ascend



    Yeah, I'm getting data. Could it still be the esn since data works?

  5. #4
    Member
    Points: 2,360, Level: 29
    Overall activity: 3.0%

    Reputation
    Reputation 13
    Join Date
    Apr 2012
    Customer Since
    NEVER
    Location
    Rochester, NY
    Posts
    107
    Phone
    Verizon Note 3



    Pay the bill alot of times data stays on when the phone goes off because of bill or option two someone close to you jacked your account and put there phone on it. Do you have a jealous boy/girlfriend that would want to get your text/calls. Cricket verifies its internet not by esn

  6. #5
    Member
    Points: 802, Level: 15
    Overall activity: 3.0%
    Cricket User's Avatar
    Reputation
    Reputation 10
    Join Date
    Jul 2011
    Posts
    50
    Phone
    original Ascend



    Thanks for the reply!! How would somebody steal my account? They could do that just by knowing the number?

  7. #6
    Nerd
    Points: 7,882, Level: 59
    Overall activity: 0%
    Dina's Avatar
    Reputation
    Reputation 84
    Join Date
    Jun 2011
    Location
    Omaha
    Posts
    824
    Phone
    Kyocera Dorado



    Most likely the bill needs to be paid. Also, system errors out sometimes and reverts esns by itself. Just call CS and talk to them.
    If we knew what it was we were doing, it would not be called research, would it?

  8. #7
    Member
    Points: 802, Level: 15
    Overall activity: 3.0%
    Cricket User's Avatar
    Reputation
    Reputation 10
    Join Date
    Jul 2011
    Posts
    50
    Phone
    original Ascend



    Thanks for the replies! Just called cricket and they told me to dial *228, and that fixed everything lol Phone works fine now

 

 

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