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Starting April 22, Verizon will charge you $30 to upgrade when existing customers buy new phones at a discounted price. Instead of having a nice $2 fee to pay your bill online, we have a whopping 30 in it's place to upgrade.

This is ridiculous and the reasoning behind it is stupid also. Here is what Verizon provided us as an excuse for the fee:
This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever.


Not every uses the stupid Wireless Workshops and online educational tools. I'm sorry, but I don't think I need any consultation for my device. I have Google for that or the dang manual that comes inside the box to the phone.

Buuuut to be fair, this fee is $6 cheaper than the fee that AT&T and Sprint have to upgrade phones.