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  1. #1
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    Unhappy HTC Evo 4g 2.3.3 Internet MMS Not working ~ Can't get Android plan

    I have an HTC Evo 4g that was fully to cricket by a friend of mine that flashes phones. It is running Android 2.3.3 Gingerbread when I got it flashed. Cricket put me on the $45 dollar plan. Talk and text work, mms and internet don't. Mms fails to send and when i open the browser it tells me my plan doesn't include web. Also I cant use GreenK45 because my phone is not rooted as there is no Gingerbread root out yet.

    I called Cricket and asked to be put on the android plan but they said since my phone is flashed it isn't compatible. I told them to put me on something that gives me internet and they said they can't. Then they tried to get me to upgrade to a Cricket phone, and I denied them as I just got this Evo a week ago.

    I have a Cricket Sanyo Zio that functions but camera, speaker and other things broke when I dropped it in my pool. Thats why I got the evo. I was wondering if it would be possible to change the Evo's esn to the Zio's and make the Evo look like a zio to cricket to get on the Android plan.

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  3. #2
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    Right now the big problem with trying to be on the $45 plan is that they don't have permanent root (like you said). MMS won't work without Internet.

    Please use the contact form and send us your phone's information. We can put it down as the appropriate phone.
    Please check the forum and post there before PMing me. I have over 674 unread PMs due to the fact that they are issues which should have been addressed here.

    If you need to buy something from (Ebay), please use this LINK every time and support the forum!

  4. #3
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    Do you have paypal? If you do I can do it for you. You just have to pay the prorated difference between the $45 and $55.

    Sent from my SCH-R915 using Tapatalk

  5. #4
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    I don't see why they won't put you under "CPE - Android" which would allow you on the 60Z though.. very strange.

    Sent from my SCH-R915 using Tapatalk

  6. #5
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    They put me on the All-In $55 dollar plan but it didn't include internet or mms. But they say they have no option to put me on the $55 android plan.

    I don't know what to do now but an esn swap (if thats what its called). I don't know how to do it or if it will work but I would be willing to pay a small amount to have it done.
    Last edited by Holt95; 07-20-2011 at 04:15 PM. Reason: Misspelling

  7. #6
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    We put your phone as CPE Smartphone - Android OS. Call them now and request the 55 dollar Android plan :-).
    Please check the forum and post there before PMing me. I have over 674 unread PMs due to the fact that they are issues which should have been addressed here.

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  8. #7
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    I called them and requested the Android plan but they told me "Our system does not give us an option to upgrade to the Android plan, Because it is a flashed phone." What I got out of this was that unless its an Android made for Cricket exclusively, you cannot get the Android plan. Thanks chrisngrod for trying though!

  9. #8
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    It's cause they have you on some weird 4P5 migration plan. Someone told me what that meant once, but I forgot. Seems like they don't want to do the legwork.

    Well now tell them you have a Huawei Ascend 2 and your Internet is not working. Tell them you think something is wrong with your plan and ask if you should be some on 55 dollar plan cause you're only paying 45 lol.

    Adjusted phones again.
    Please check the forum and post there before PMing me. I have over 674 unread PMs due to the fact that they are issues which should have been addressed here.

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  10. #9
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    Ok I'll try that but I told them yesterday that I had a zio but they wanted to check my esn to confirm.
    Hopefully they wont do that now that it says on my account that I have a HUAWEI M865 on my account.

    Also, I don't know how you keep changing my phones but its kinda creeping me out xD

  11. #10
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    Quote Originally Posted by Holt95 View Post
    Ok I'll try that but I told them yesterday that I had a zio but they wanted to check my esn to confirm.
    Hopefully they wont do that now that it says on my account that I have a HUAWEI M865 on my account.

    Also, I don't know how you keep changing my phones but its kinda creeping me out xD
    You don't need to enter it as a zio to be on the android plan anymore... your model needs to be "CPE - Android" which you're now on. Then you can be on the 60Z android plan. CPE means customer provided equipment.

    Sent from my SCH-R915 using Tapatalk

  12. #11
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    I know what can be done which will not adversely affect the account. We asked for your Cricket number just in case of these situations.

    I'm thinking they are pressing him to have it under an actual Cricket phone just because of the tri band area.
    Please check the forum and post there before PMing me. I have over 674 unread PMs due to the fact that they are issues which should have been addressed here.

    If you need to buy something from (Ebay), please use this LINK every time and support the forum!

  13. #12
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    Quote Originally Posted by chrisngrod View Post
    I know what can be done which will not adversely affect the account. We asked for your Cricket number just in case of these situations.

    I'm thinking they are pressing him to have it under an actual Cricket phone just because of the tri band area.
    Makes sense.. put him as zio then he has to go online and change rate plan.

    Sent from my SCH-R915 using Tapatalk

  14. #13
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    Ok so I just got off the phone with them AGAIN and I did exactly what you said to tell them and they said "We do not have an option here in our system to change the plan and have to visit a Cricket store for this one."

    But they did buy the whole Ascend II story.

  15. #14
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    Quote Originally Posted by Holt95 View Post
    Ok so I just got off the phone with them AGAIN and I did exactly what you said to tell them and they said "We do not have an option here in our system to change the plan and have to visit a Cricket store for this one."

    But they did buy the whole Ascend II story.
    Change it from mycricket.com

    Sent from my SCH-R915 using Tapatalk

  16. #15
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    Quote Originally Posted by 154-4bdu114h View Post
    Change it from mycricket.com

    Sent from my SCH-R915 using Tapatalk
    Just tried that. I get this message; "Change Plan is not available online. Please call CARE at 1-800-CRICKET."

 

 
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