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  1. #1
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    touch screen numbers won't work during call any ideas?

    My Huawei will work to dial numbers but during call cannot make touch screen numbers work. For example when calling bank it asks "please press one" I press one but the system ignores me. I have tried messing with the "show dialpad" feature no luck. Also sometimes it will allow me to make one number and system will respond but after that nothing. Not just with my bank either any system that requires you to "press one" or press a number doesn' twork :/

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  3. #2
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    Sounds like there is a lock on the screen so you don't hit butons when your talking. Should be in setting somewhere I would guess. I know alotof phones have these for the reason your face don't end calls and such.

  4. #3
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    Scur's Avatar
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    Quote Originally Posted by SER-ious View Post
    Sounds like there is a lock on the screen so you don't hit butons when your talking. Should be in setting somewhere I would guess. I know alotof phones have these for the reason your face don't end calls and such.
    You can't see the numbers without unlocking it.

  5. #4
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    I didn't know if there was a screen lock olr something just a guess in the wind

  6. #5
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    154-4bdu114h's Avatar
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    Anyone have any ideas? I have a customer with this issue, and it's important to me that she is satisfied.

  7. #6
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    I believe I found the fix; Take out the battery for 5 minutes, this will ensure there's no power in the phone, put it back in and power up, it should work now.

  8. #7
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    kennyfool's Avatar
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    I used to have that problem on the OG Ascend.. Usually a Hard press fixed it for me. I tried killing the phone app with a task killer too and that fixed the problem sometimes.

 

 

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