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  1. #1
    Junior Member
    Points: 106, Level: 2
    Overall activity: 1.0%

    Reputation 10
    Join Date
    Apr 2012
    Round Rock, Tx

    Asend II White screen. NO computer access

    So i woke up this morning to a bright white cricket screen. Will not move past it. Ive done some research, taken it to a non corp store and still no dice. My question is, if you cannot get your computer to recognize the phone via usb, (Possibly because the phone wont even get past boot process) how do you fix it? Ive done no mods, i havent even enabled it via usb. Hard reset does not work. (Vol up and power) Firmware posts a unpacking failed message. It was dumb for me to even try seeing as how it doesnt even recognize it on the comp. But im desperate. Pls help

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  3. #2
    Senior Member
    Points: 21,620, Level: 92
    Overall activity: 46.0%
    indica's Avatar
    Reputation 63
    Join Date
    Nov 2011
    Customer Since
    jan 2011
    chicago, IL
    samsung Chrono

    from what you said it sounds like the phone may have powered off during an update or something. . . you can try to take it to a full service corp store. or do a warranty claim.



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