Sign Up Now FAQ
Signup Now
In order to make a post or to start a new thread and or to interact with other
members of this board, you wil need to create an account first.
If this is your first visit, be sure to check out the FAQ. You have to register before you can post. If you have any problems, please contact us.
Flash a phone to Cricket Wireless Become a supporting member of Cricket Users Forum

 
Welcome to Cricket Users!



Results 1 to 3 of 3
  1. #1
    Senior Member
    Points: 3,573, Level: 37
    Overall activity: 18.0%
    sonasam300's Avatar
    Reputation
    Reputation 17
    Join Date
    Mar 2012
    Customer Since
    mar 2006
    Location
    madera ca
    Posts
    488
    Phone
    sg3



    free merc trade txt from cricket

    I received a txt from cricket/a # to call for another mercury . Has anyone gotten this text? I call the #they gave me and waited for an hour and a half for them to tell me they'll call be back.Wtf!? Sorry for the new thread I didn't see someone started one already. Can this thread b moved?
    Last edited by sonasam300; 08-27-2012 at 11:18 PM.

  2. Remove this advertisement.
  3. #2
    Junior Member
    Points: 569, Level: 11
    Overall activity: 0%

    Reputation
    Reputation 10
    Join Date
    May 2012
    Posts
    9



    This was already posted on by users in the forum. Yes, people have received it. I have received it myself. I plan on calling Cricket directly in the morning to ask them what's up.

  4. #3
    Senior Member
    Points: 4,022, Level: 40
    Overall activity: 0%

    Reputation
    Reputation 35
    Join Date
    Jul 2012
    Customer Since
    1000 B.C.
    Location
    Trench Town
    Posts
    1,166
    Phone
    Kyocera K132



    "Huawei has identified a potential software issue that may cause some Huawei Mercury (M886) devices to malfunction. As part of Cricket’s commitment to provide the bestCustomer Experience and guard against any service interruptions, select Mercury customers will be notified by SMS and Customer Care that Cricket wants to exchange out customers’ devices for a new Mercury at no cost to the customer and ensure they have a fully functional and working handset.

    Beginning onMonday, August 27th, 2012 the Mercury customers that are impacted by the issue (10K customers) will be notified by SMS and receive a call from Cricket Customer Care to perform a device exchange through a local Cricket Corporate Owned Store (COS) or Premier with Service (PwS) dealer location. Customer Care will direct customers to a location of their choice to perform the exchange.

    This is a great opportunity for Cricket to provide a greatCustomer Experience by proactively reaching out to customers that may be potentially impacted by this issue and exchanging the customer’s device before they encounter any problems"

    ---------- Post added at 09:45 AM ---------- Previous post was at 09:44 AM ----------

    "Huawei has identified a potential software issue that may cause some Huawei Mercury (M886) devices to malfunction. As part of Cricketís commitment to provide the bestCustomer Experience and guard against any service interruptions, select Mercury customers will be notified by SMS and Customer Care that Cricket wants to exchange out customersí devices for a new Mercury at no cost to the customer and ensure they have a fully functional and working handset.

    Beginning onMonday, August 27th, 2012 the Mercury customers that are impacted by the issue (10K customers) will be notified by SMS and receive a call from Cricket Customer Care to perform a device exchange through a local Cricket Corporate Owned Store (COS) or Premier with Service (PwS) dealer location. Customer Care will direct customers to a location of their choice to perform the exchange.

    This is a great opportunity for Cricket to provide a greatCustomer Experience by proactively reaching out to customers that may be potentially impacted by this issue and exchanging the customerís device before they encounter any problems"

 

 

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Advertise With Us?
Advertise with us? (Position 1 - Advertise with Us) Small Banner