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Results 1 to 9 of 9
  1. #1
    Junior Member
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    what qualifies for mfg warranty replacement?

    Does anyone know what qualifies for replacement under mfg 1yr warranty? I really want my phone replaced, I got it the first week it came out, it's 2.3.5, and it's had issues I don't believe persist to the newer versions.

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  3. #2
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    captainkirks's Avatar
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    Have you try a software update?

  4. #3
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    RoWilJr's Avatar
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    Are you rooted?

    Sent from my Merc using Tapatalk

  5. #4
    Wrecked Johnson
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    Huawei will just redirect you to contact cricket and the exchange policy is 30 days from purchase, you must have the entire contents that came with your phone, no physical damage or water damage and no software modification. If you dont meet that criteria you may have a harder time getting your issues resolved but be persistent maybe it will work out.

  6. #5
    chaloval
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    1 out of 1 members liked this post.

    just to add

    Jut to add to what wrecked said. Cricket store must duplicate the issue/s you're having with your phone. Otherwise they will not replace the phone.

  7. #6
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    When I bought it I was told it was a 1 year mfg warranty, but outside the 30 days I just needed to pay a $20 fee for them to send it back and they'd give me a new one.

    I've tried software updates, and different roms, to no avail, still buggy and crashes. My biggest issue is the voice recognition won't work unless the room is at like 55db :/ So anytime I'm outside, it doesn't hear me over whatever background. I've used multiple cheaper phones in my car and none have an issue over the rather quiet engine, except mine...

    It does have a little chip of the plastic corner...

  8. #7
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    Quote Originally Posted by phazei View Post
    When I bought it I was told it was a 1 year mfg warranty, but outside the 30 days I just needed to pay a $20 fee for them to send it back and they'd give me a new one.

    I've tried software updates, and different roms, to no avail, still buggy and crashes. My biggest issue is the voice recognition won't work unless the room is at like 55db :/ So anytime I'm outside, it doesn't hear me over whatever background. I've used multiple cheaper phones in my car and none have an issue over the rather quiet engine, except mine...

    It does have a little chip of the plastic corner...
    2.3.6 i think fixes voice issues. and the rom here is a rock! love it!

  9. #8
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    salas's Avatar
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    Quote Originally Posted by asuddendeath View Post
    2.3.6 i think fixes voice issues. and the rom here is a rock! love it!
    Its mainly for nexus s. We only got the update for muve. I doubt they did anything except change the 5 to 6.

    Sent from my M886 using Tapatalk 2

  10. #9
    Junior Member
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    I tried installing Oriax's rom, but it just makes the phone very unstable, crashes too much.

 

 

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