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  1. #1
    Member
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    Charlotte, NC
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    quick tip for getting live person at Cricket customer service

    I called in the other night to Cricket customer service and over the course of a few hours I kept getting this automated voice response loop hell! It kept saying all reps are busy and then it would give me options to pick. Every option would end up recycling me back through the system.

    So I tried this and was on with a live person in no time who listened to what I needed then transferred me to the correct dept.

    1- pick the option for adding a new line on your account
    2- put in any fake 18 digit ESN number and confirm
    3- answer the question with "yes" that you are prepared to pay activation/first month service, etc.
    4- at this point you should be taken to a live person

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  3. #2
    Jumpmaster
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    Chris Rodriguez's Avatar
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    Note 3 / Galaxy S5



    I guess you gotta do what you gotta do. Thread drift... What was your reason for calling?
    Please check the forum and post there before PMing me. I have over 674 unread PMs due to the fact that they are issues which should have been addressed here.

    If you need to buy something from (Ebay), please use this LINK every time and support the forum!

  4. #3
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    154-4bdu114h's Avatar
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    iPhone 4



    There's easier ways, whenever I call (for someone else) I get through real quick, and that's not on the dealer hotline, but through regular customer service.

  5. #4
    Member
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    Location
    Charlotte, NC
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    EVO 4G



    I was changing my plan over to the PayGo.

    What are easier ways?

    Sent from my King's Alliance Evo using Tapatalk

  6. #5
    Senior Member
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    154-4bdu114h's Avatar
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    Quote Originally Posted by ksechrest View Post
    I was changing my plan over to the PayGo.

    What are easier ways?

    Sent from my King's Alliance Evo using Tapatalk
    I just shout random things into the phone like "OPERATER!!!!!!!"

 

 

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