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  1. #1
    Feed Bot CU-News's Avatar
    Reputation 31
    Join Date
    Oct 2010

    J.D. Power and Associates Reports: Satisfaction with Wireless Carriers' Customer Care

    WESTLAKE VILLAGE, Calif., Feb. 7, 2013 /PRNewswire/ --*Satisfaction with a carrier's customer care service is higher among wireless customers subscribing to data-sharing service plans(1) than it is among ...


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  3. #2
    Senior Member
    Points: 21,620, Level: 92
    Overall activity: 46.0%
    indica's Avatar
    Reputation 63
    Join Date
    Nov 2011
    Customer Since
    jan 2011
    chicago, IL
    samsung Chrono

    "J.D. Power and Associates 2013 U.S. Wireless Customer Care Full-Service Performance StudySM—Volume 1 and the 2013 U.S. Wireless Customer Care Non-Contract Performance StudySM—Volume 1, both released today."

    Non-Contract Overall Customer Care Index Rankings Power Circle Ratings
    for consumers:
    MetroPCS 733 5
    Virgin Mobile 729 5
    TracFone 700 3
    Non-Contract Average 698 3
    Boost Mobile 695 3
    Straight Talk 685 3
    Cricket 671 2
    Net10 633 2

    cricket went up!



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