WESTLAKE VILLAGE, Calif., Aug. 11, 2011 /PRNewswire/ -- Overall satisfaction with the wireless purchase experience differs across contact channels stemming from consumer channel expectations and the transaction type, according to the J.D. Power and Associates 2011 U.S. Full-Service Wireless Purchase Experience Study(SM)--Volume 2 and the 2011 U.S. Wireless Non-Contract Purchase Experience Study ...


More...