Verizon Wireless Shines, T-Mobile USA Bombs in Customer Care Study

Billing World
Cricket and T-Mobile USA may have a long way to go if they want to be known for stellar customer service. In a study by J.D. Power and Associates, among full-service carriers, T-Mobile USA ranked at the bottom in wireless customer care performance with ...

JD Power and Associates Releases Wireless Customer Care Survey for First Six ...


J.D. Power Ranks Verizon Wireless Highest in Customer Care


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