This is copied from Cricket.



Muve Music is now available for your Android-powered Huawei Mercury, rated “Best No Contract Smartphone in America” by PC Magazine! Get UNLIMITED MUSIC when you upgrade your phone’s software and rate plan to Muve Music


For Muve Music service, you must have a Muve Music compatible phone, a Muve Music Android rate plan, and a Muve Music SD card. You will need to visit a Full Service Cricket store to obtain a free Muve Music SD card.

How to Upgrade Your Mercury for Muve Music

To upgrade the software on your Huawei Mercury handset you will need to visit a participating
Cricket store.




Upgrading the software on your Huawei Mercury will enable your handset for Muve Music, Cricket’s Unlimited Music product.

Never pay for a song again. With Muve Music, Cricket is the first U.S. wireless carrier to offer consumers unlimited music (full track downloads, ringtones and ringback tones) as part of a new wireless rate plan.

If your Huawei Mercury already has the Muve Music icon in the Applications menu, or on your home screen, then you already have the most current version of the software. If you are still unsure if you need to upgrade your software you can check out your current software version on your handset: go to: Menu>Settings>About Phone>Online Upgrade>Firmware Upgrade if your software version is current you will receive a message that an upgrade is not available for your handset.

FAQ

Q: How do I upgrade to the latest software?
A: To help insure a successful upgrade of your Huawei Mercury (M886) software, you should take the following steps:
Step 1: Obtain a Muve Music SD card from a Cricket store
Step 2: Upgrade your rate plan to Muve Music Android rate plan
Step 3: Back up your information to the new Muve Music SD card
Step 4: Perform the upgrade using one of options below:
a) 3G Over-the-Air (OTA)
b) Wi-Fi

Q: Do I need to back up my data before I upgrade?
A:Yes, it is recommended and encouraged to back-up the data on your handset prior to upgrading your software. To back-up the data on your Huawei Ascend II handset you must have a Muve Music SD card installed in your phone. Once you have an SD card installed go to the All Backup application in your Application menu. Select the All Backup icon, click the Backup to SD icon, select/deselect your desired items, and click Backup.

Once you have upgraded the software on your Huawei Ascend II, return to the All Backup application, click Restore from SD, select the desired file, select/deselect your desired items, click Restore, select to either Overwrite the existing records or Add to existing records, and click Start restore. You will need to restart your phone before the restored data is available.

Q: How do I upgrade using OTA?
A: You can upgrade using OTA by going to Settings> About Phone> Online Upgrade > Firmware Upgrade. Select the latest update version and follow the on-screen instructions to install.

Q: How do I upgrade using Wi-Fi?
A: Step 1: Establish your Wi-Fi connection by going to Settings > Wireless and Network Settings > Check Wi-Fi> Click Wi-Fi Settings. Find your network and connect.

Step 2: Go to Settings> About Phone> Online Upgrade > Firmware Upgrade. Select the latest update version and follow the on-screen instructions to install.

Q: Do I need to back up my data before I upgrade?
A: Yes, it is highly recommended that you back-up the data on your handset prior to upgrading the software. To back-up the data on your Huawei Mercury handset you must have an SD card installed in the phone. Once you have installed the SD card, go to the All Backup application in your Application menu. Select the All Backup icon, click the Backup to SD icon, select/deselect your desired items, and click Backup. You can use the All Backup application to back-up your applications as well, just click Applications in the All Backup menu and select Backup.

Once you have upgraded the software on your Huawei Mercury, return to the All Backup application, click Restore from SD, select/deselected the desired files/items, and click Restore. Then select to either Overwrite the existing records or Add to existing records, and click Start Restore. Please note you will need to restart your phone before the restored data is available. To restore Applications, click Applications and Restore.

For Backing Up Photos/Videos: Plug a USB cable into your computer and then connect it to your device. The USB Mass Storage screen will appear. Turn on USB Storage, then go to My Computer, find Removable Disk, find DCIM, and drag pictures/videos to your computer.

You can also choose to back-up your photos and videos to Google+ if you have an account. This can be done via the Share option in the Gallery application. Or, there are various apps available to assist in managing these assets.


Q: Am I charged for this upgrade?
A: There is no charge to upgrade the Muve Music software on your Huawei Mercury. If you want to enjoy all that Muve Music has to offer, you will need to be on the Android Muve Music rate plan.

Q: How do I upgrade to the latest software?
A: Step 1: Obtain a Muve Music SD card from a Cricket store
Step 2: Back up your information to your new Muve Music SD card by going to Menu> All Backup.
Step 3: Perform the upgrade using one of options below:
a) Over-The- Air (OTA); activation is required
b) Wi-Fi; activation is not required

Q: How long will the upgrade take?
A: The whole upgrade process should take approximately 20 minutes depending on Wi-Fi/3G connectivity and data speeds.

Q: Can I use my phone while the new software is downloading?
A: We recommend not using your device during the upgrade process. This might affect the download speed and the phone’s functionality. If you do leave the download screen, you can access and check download progress from the notification bar.

Q: How will I know the upgrade was successful?
A: The icons on the home screen will update and change configuration. You should see the new Muve Music background and the application.

Q: I already upgraded the software on my Huawei Mercury and I am currently on the Muve Music android rate plan, why isn’t my Muve Music service working?
A: For Muve Music service you must have a:
• Muve Music capable phone,
• Muve Music rate plan,
• Muve Music SD card

You will need to visit a full service Cricket Store to obtain a Muve Music SD card.